Signing up for Learn.LGBT is either free or very low cost — and takes less than 2 minutes.


LGBT customers are everywhere and you can build your businessfrom this USD$211 billion market.


Knowledge is power: the Learn.LGBT program unlocks this valuable market for your business — and gives your team the insights they need to deliver outstanding service to LGBT customers.


Becoming part of the Learn training program gains your business the valuable OutNowCertified recognition. Train your team and see your LGBT sales increase as a result.


What Customers Say ?

About Learn.lgbt

It should go without saying that LGBT customers prefer to buy from businesses that understand them well and treat them with equal respect. Yet almost 10% of research respondents experienced poor customer service in the past twelve months — just because they were perceived to be LGBT.

LGBT people become vastly more likely to buy when they know that customer-service people they deal with are well-trained on inclusion and diversity issues.

That is where Learn.LGBT can help.

We work with clients — both online and with in-person workshops — to help customer-service and sales teams discover what motivates LGBT customers: what they fear, what they would like when you serve them and the many ways in which great customer service matters to them.

Learn.LGBT lets your team create not only a satisfied customer, but a loyal one, one who becomes more likely to return - and to send their friends.